We are committed to getting your order delivered as quickly and safely as possible.  Our shipping policies allow us 5-7 business days from the time of purchase for production, plus any additional processing that may be necessary during this time period - but don't worry! There's always a person on hand here who knows exactly what they're doing so you can expect quick responses when contacting customer service about an issue or request. 

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We don't offer different shipping speeds, but you'll still get your order in no time. The average delivery date is 5-7 days from the day it leaves our warehouse!

Here at Engraved Custom Gifts, we're proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Our guarantee includes exchanges only; no refunds are available on personalized items. Items without personalization may incur a restocking fee. It's important to inspect your goods IMMEDIATELY upon receipt; any defects or damages MUST be reported within 5 business days of the delivery date, with no exceptions. We stand behind our products and want you to be satisfied with your purchase; if you have any questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for shopping with us!

At Engraved Custom Gifts, we want to make sure that you have the best possible shopping experience. That's why we accept all major credit cards, so you can pay for your personalized gifts with the payment method that's most convenient for you. And rest assured that your information is always safe and secure with our high-level of security and privacy. So go ahead and shop with confidence knowing that we have you covered. Thank you for choosing a personalized gift!